KIMS™ Subscription Plans
Built for Growth — From Insight to Intelligent Execution
KIMS™ connects your CX and Opex operations through guided templates, AI workflows, and data-driven governance — all in one scalable platform.
$59
(credited toward upgrade)
Ideal For: First-time users exploring CX + Opex performance improvement
Key Features:
- Access to core KIMS™ templates — Project Charter, SIPOC, Risk Radar
- Guided setup with sample data
- 7-day access to CX Diagnostic Dashboard
- Starter AI workflow preview
- Apply fee as full credit to Professional or Accelerator
Start Free Trial
$199/month
Ideal For: Individual professionals, consultants, or small operators managing transformation programs
Key Features:
- Access to all diagnostic & performance templates
- AI dashboard with automation for up to 3 projects
- Document upload & collaboration tools
- CX + Opex integration map
- Performance KPI dashboard
- Email + chat support
Compare all Features
$1,990/month
Ideal For: SMEs or in-house teams (10–50 users) collaborating across multiple projects
Key Features:
- All Professional features
- Up to 50 users with shared workspace
- Custom dashboards by function
- Governance & audit view
- Team-level role permissions
- Monthly performance analytics
- Priority support & onboarding
Talk to Sales
Custom
— Book Strategy Call
Ideal For: Large organizations running global CX/Opex programs
Key Features:
- End-to-end AI automation
- Executive governance dashboards
- Integration with corporate data systems
- Dedicated success manager
- On-site or hybrid onboarding
- KIMS™ + Sophus.ai joint AI capabilities
- Quarterly strategy review
- Custom security & compliance module
Enterprise Overview
$47
(credited toward upgrade)
Ideal For: First-time users exploring CX + Opex performance improvement
Key Features:
- Access to core KIMS™ templates — Project Charter, SIPOC, Risk Radar
- Guided setup with sample data
- 7-day access to CX Diagnostic Dashboard
- Starter AI workflow preview
- Apply fee as full credit to Professional or Accelerator
Start Free Trial
$159/annual
Ideal For: Individual professionals, consultants, or small operators managing transformation programs
Key Features:
- Access to all diagnostic & performance templates
- AI dashboard with automation for up to 3 projects
- Document upload & collaboration tools
- CX + Opex integration map
- Performance KPI dashboard
- Email + chat support
Compare all Features
$1,592/annual
Ideal For: SMEs or in-house teams (10–50 users) collaborating across multiple projects
Key Features:
- All Professional features
- Up to 50 users with shared workspace
- Custom dashboards by function
- Governance & audit view
- Team-level role permissions
- Monthly performance analytics
- Priority support & onboarding
Talk to Sales
Custom
— Book Strategy Call
Ideal For: Large organizations running global CX/Opex programs
Key Features:
- End-to-end AI automation
- Executive governance dashboards
- Integration with corporate data systems
- Dedicated success manager
- On-site or hybrid onboarding
- KIMS™ + Sophus.ai joint AI capabilities
- Quarterly strategy review
- Custom security & compliance module
Enterprise Overview
First-time users exploring CX + Opex performance improvement
$49
(credited toward upgrade)
- Access to core KIMS™ templates — Project Charter, SIPOC, Risk Radar
- Guided setup with sample data
- 7-day access to CX Diagnostic Dashboard
- Starter AI workflow preview
- Apply fee as full credit to Professional or Accelerator
Individual professionals, consultants, or small operators managing transformation programs
$79/month
- Access to all diagnostic & performance templates
- AI dashboard with automation for up to 3 projects
- Document upload & collaboration tools
- CX + Opex integration map
- Performance KPI dashboard
- Email + chat support
SMEs or in-house teams (10–50 users) collaborating across multiple projects
$299/month
- All Professional features
- Up to 50 users with shared workspace
- Custom dashboards by function
- Governance & audit view
- Team-level role permissions
- Monthly performance analytics
- Priority support & onboarding
Large organizations running global CX/Opex programs
Custom
— Book Strategy Call
- End-to-end AI automation
- Executive governance dashboards
- Integration with corporate data systems
- Dedicated success manager
- On-site or hybrid onboarding
- KIMS™ + Sophus.ai joint AI capabilities
- Quarterly strategy review
- Custom security & compliance module
Feature Comparison
Diagnostic templates
Diagnostic dashboard
AI workflow automation
Document upload & collaboration
Custom dashboard
Governance view
Performance analytics
Add notes: Discovery $59 is fully credited to Professional or Team when upgrading within 30 days.
FAQ
Can I try KIMS™ without committing?
Yes. Start with Discovery Access for $59. You’ll get guided setup and a 7-day diagnostic view — and the fee is fully credited if you upgrade.
How does the upgrade credit work?
If you upgrade to Professional or Team within 30 days, your $59 Discovery fee is automatically deducted from your first invoice.
What counts as a 'project' in Professional?
A project is a tracked improvement initiative with its own charter, workflows, metrics, and stakeholders. Professional supports up to 3 active projects.
Can we add more than 50 users?
Yes. Choose Enterprise for unlimited scale, SSO/SAML, and custom security.
Do you integrate with our data stack?
Enterprise supports integrations (data lakes, BI tools, ERPs) and custom pipelines.
What support is included?
Professional includes email + chat. Team adds priority onboarding. Enterprise includes a dedicated success manager.
Not sure which plan is right?
Start with Discovery and apply your credit when you’re ready — or book a 15-minute strategy call with our team.
