Training & Coaching
Build the Internal Capability to Sustain CX and Operational Excellence. Kaleidoscope offers tailored training and coaching to ensure your team doesn’t just fix problems — they learn how to lead the solution next time. We turn improvement into habit by equipping your leaders and teams with the tools, frameworks, and mindset needed to drive and sustain operational and customer experience excellence.
CX & Service Design Training
Learn how to map the end-to-end customer journey and identify critical gaps – Apply practical service design tools to improve reliability, empathy, and consistency
Operational Excellence Programs
Build core competencies in Supply Chain, Lean, Six Sigma, and Creative Problem Solving – Deliver measurable impact through structured, real-world application – Learn to identify root causes, streamline workflows, and eliminate waste.
Executive Coaching & Mentorship
One-to-one coaching for senior leaders managing complexity and transformation – Practical support in strategy, stakeholder engagement, and CX/OPEX integration.
Team Capability Building
Train-the-trainer programs and embedded learning support – Workshops and action sprints designed to build habit and internal champions.
Explore how we can customize a learning path for your team.
Distinguished Achiever Supply Chain Mastery
• Foundation
• 6 Weeks
• Online with Live Coaching
For: Early-career supply chain professionals and business operators
Build a strong foundation in end-to-end supply chain performance.
- Understand the principles of modern supply chain management and their real-world application.
- Design effective procurement, inventory, and logistics strategies.
- Apply simulation tools to solve live operational challenges.
Price: $3,860
Top Performers Strategic Supply Chain Mastery
• Performance
• 8 Weeks
• Online with Live Mentorship
For: Experienced supply chain managers and performance leads
Drive forecasting precision and end-to-end agility.
- Lead strategic supply chain decisions in dynamic environments.
- Improve forecasting accuracy to reduce variability and risk.
- Apply advanced analytics and simulation tools to navigate disruption.
- Draw insights from global industry leaders and case studies.
Price: From $4,900
Execution-Focused Supply Chain Mastery
• Performance
• 6 Weeks
• Online with Applied Projects
For: Mid-level professionals seeking measurable operational improvement
Execute smarter, faster, and more sustainably.
- Design and monitor key performance metrics that drive execution excellence.
- Implement process improvements that enhance speed, quality, and cost control.
- Embed sustainable practices for continuous operational excellence.
Price: From $4,900
Execution and Problem-Solving Supply Chain Mastery
• Performance
• 8 Weeks
• Online with Coaching Labs
For: Specialists and managers responsible for diagnosing and resolving complex issues
Solve operational challenges with precision and confidence.
- Diagnose and resolve systemic supply chain bottlenecks.
- Apply financial and analytical tools to optimize performance.
- Lead structured problem-solving using Lean Six Sigma and CX™ principles.
- Deliver measurable outcomes with sustainability in mind.
Price: From $4,900
Strategic Leadership and Innovation for Supply Chain Mastery
• Leadership
• 8 Weeks
• Online with Executive Coaching
For: Senior leaders and innovators shaping the future of operations
Lead transformation through strategy, innovation, and sustainability.
- Develop storytelling and influence strategies that drive ownership and accountability.
- Master advanced forecasting and digital optimization tools.
- Build sustainable strategies aligned with compliance and ESG priorities.
- Lead breakthrough innovation across global supply networks.
Price: Call to Discuss
The Evolution of Supply Chain Management
Check Out Our Free Course!
Before you begin your studies, take a look at the history of how international trade has led to the development of today’s global supply networks, and the relationship between technological advances and the infrastructure and processes that support the ever-expanding supply chains.
100% FREE!
Developing your Supply Chain Management Strategy
It is important to explore how you will measure the success of your supply chain. It is not sufficient to target the lowest cost of supply. In today’s markets securing a constant flow of goods at every stage of the chain can be the difference between success and failure. Building resilience, sustainability, and factoring in broader issues of social responsibility.
125 CHF
Introduction to Inventory in Supply Chain Management
All organizations hold inventory. The challenge is ensuring you have the right inventory – and at the right amount. In this module we look at why we hold inventory, the different types of inventory and the role inventory plays in the success of the supply chain. The course introduces some important tools to help you analyze and manage inventory levels.
125 CHF
Procurement and Supply Chain Management
Procurement is a critical part of effective supply chain management. It is not just about getting the best price for materials and services acquired, it is about sourcing suppliers and maintaining the right relationships that support the key objectives of the organization and the supply chain. In this module we look at some important aspects of procurement as well as practical approaches.
125 CHF
Introduction to Distribution Management
The pace of business has significantly increased in recent years. Consumers expect almost instantaneous responses to their needs. We have got used to receiving the goods we order on-line within hours – not days. Ensuring you have the most effective distribution channels and operational logistics has never been so important.
125 CHF
Bronze Package
400 CHF
20% Discount!
All Courses above in a single package.
From Developing you Supply Chain Strategy to Introduction to Distribution Management.
scheduled
Location: UK, London
Next date: 26 January 2026
Duration: 5 days
Price: $4,810
scheduled
Location: UK, London
Next date: 9 Feb 2026
Duration: 5 days
Price: $4,990
Turn $9.99 into CHF 200 in Savings — and Unlock the Power of Operational Excellence
Start your journey with our 5S eBook for just $9.99 and receive 5% off any in-person training course (worth ~CHF 4,000). It’s a simple win–win: immediate, actionable insights today, plus a significant discount on the hands-on training that will transform your operations tomorrow.
The eBook gives you the foundation. The training delivers the transformation.
When you purchase this e-book, you’ll receive a 5% discount on any in person training course!
Location: Switzerland, Lausanne
Next date: Contact Us
Duration: 2 days
Price: $2,760
Location: Switzerland, Lausanne
Next date: Contact Us
Duration: 2 days
Price: $2,760
Location: UK, London
Next date: Contact Us
Duration: 1 day
Price: $1200
Location: UK, London
Next date: Contact Us
Duration: 1 day
Price: $1,200
Turn CHF $4.99 into CHF 60 in Savings — and Gain the Skills to Master Pricing.
Start your journey with our Strategic Pricing Optimization Checklist eBook for just $4.99 and receive a 5% discount on our in-person Revenue & Pricing Management course (CHF 1,200 value). That’s a CHF 60 saving on top of the immediate insights you’ll gain from the eBook.
It’s a true win–win: you get a practical, high-impact framework today, plus the chance to deepen your expertise through hands-on training that will help you capture value, boost margins, and build pricing excellence into your business.
The eBook is the first step. The course is the transformation.
