thought leadership

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Supply Chain Benchmarking Top 10 Performers 2023:Pt. 3 – #4 & #3

Benchmarking is the process of finding the companies that have really made a mark in their industries, analyzing what they’ve done over the years, and then figuring out how to apply it in one’s own business. Business is about innovation, not just in the realm of product development but also in how companies manufacture, store, […]

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Apocalypse But Not Now: ChatGPT & the Supply Chain

JAMES AMOAH, CEO
This blog discusses the prevailing apocalyptic predictions about sentient AI triggered by the launch of ChatGPT and draws parallels with the author’s fictional narrative about AI in business. The paper emphasises that while AI is transformative, the predictions are often exaggerated and highlights the limitations of programmes like ChatGPT. The author argues that human trust, commitment, intuition and personal judgement are still irreplaceable in decision-making and worries about the impact of technology on human cognitive abilities and critical thinking.

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Defensive Lean

Defensive Lean

JAMES AMOAH, CEO
This blog post explores the relevance of lean philosophy in modern manufacturing amidst changing market dynamics and disruptive events such as the pandemic and sanctions. It highlights how the assumptions of lean have been challenged, leading to the need for a new paradigm that prioritises resilience over traditional efficiency. The author highlights the need for companies to adapt and rethink their objectives in order to navigate the vagaries of the current economic and political landscape.

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Strawberry Fields Forever

Strawberry Fields Forever

JAMES AMOAH, CEO
This blog post explores the concept of storytelling to overcome supply chain challenges using an episode from the Korean series “Hello Me” from TV When a company that makes snacks cuts ties with an organic strawberry farm because of a late delivery, it causes a drastic drop in sales. The product development team applies a narrative approach and uses creative treats to restore the trust of the farm owners. This example highlights the importance of understanding human emotions and relationships in supply chain dynamics and taking a broader perspective beyond conventional metrics.

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Thinking About The Supply Chain

Thinking About The Supply Chain

JAMES AMOAH, CEO
This blog disrupts the prevailing crisis narrative around supply chains and opens up an optimistic perspective for the industry and its professionals. The author’s reflections on a recent conference on supply chains, which was characterised by pessimism, highlight the need for resilience. Three key orientations are presented: holistic, optimal and narrative, emphasising the importance of comprehensive solutions, balance and human perspective. The blog encourages readers to embrace this multi-faceted optimism and expect innovative solutions.

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